Privacy Policy

Community Spotlite ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Names
• Phone Numbers
• Email Addresses
• Mailing Addresses
• Contact Preferences

2. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We use the information we collect or receive:

• To facilitate account creation and logon process.
• To send you marketing and promotional communications. (You can opt-out of our marketing emails at any time).
• To send administrative information to you.
• To fulfill and manage your requests.
• To deliver targeted advertising to you.
• To respond to user inquiries and offer support to users.

3. A2P 10DLC Compliance & SMS Communication

By providing your phone number and opting in, you consent to receive SMS/text messages from Community Spotlite regarding property updates, community news, appointment reminders, and promotional offers. We comply with A2P 10DLC regulations to ensure the highest standards of communication integrity and deliverability.

• Opt-In: We only send SMS messages to individuals who have explicitly opted in to receive them.
• Opt-Out: You can opt out of receiving SMS messages at any time by replying "STOP" to any of our messages.
• Help: Reply "HELP" for more information or assistance.
• Data Sharing: Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
• Message & Data Rates: Message and data rates may apply depending on your mobile carrier plan.

4. Sharing Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share your data that we hold based on the following legal basis:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
• Legal Obligations: We may disclose your information where we are legally required to do so.

5. Contact Us

If you have questions or comments about this notice, you may email us at communityspotlite@katylivn.com or by post to: